The Paperback of the ITIL Lifecycle Publication Suite: 2011 by The Stationery. Represents a stage in the ITIL service lifecycle. ITIL速 2011 Edition.
ITIL Lifecycle Suite, 2011 Edition (5 Volume Set. Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books.Service Management - ITIL速 2011 Edition Publications ITIL provides a systematic and professional approach to the management of IT service provision. Based on expert advice and input from users, ITIL guidance is both current and practical, combining the latest thinking with sound common sense and guidance. Using an holistic approach, ITIL looks at the lifecycle of a project rather than delivery sectors, with core lifecycle practices fully supported by more detailed content specific to industry, stakeholders and practice topics - strengthening the link between best practice and business benefits.The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications: ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement. Each of the five publications represents a stage in the ITIL service lifecycle. With each stage influencing and relying upon the others, the lifecycle moves cyclically from service strategy (where the business requirements are set) to the design, transition, operation and continual improvement of IT services.
The lifecycle is driven by business needs and requirements and has a continual feedback system built into every stage to ensure that an organizations service management offering continues to provide measurable value to the business. The process-based framework of the service lifecycle can be adopted and adapted by organizations of all types and sizes. The suite of titles offers considerable costs savings against purchasing all five titles individually: save 29% against purchasing all five individually.Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. 'synopsis' may belong to another edition of this title.
Review: The update has added clarity and consistency amongst the five books and it has improved the ease of readability and understanding for users.Christiane Chung Ah Pong, NCS PTE LTD Singapore -Best Management Pratice Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books. This is a great improvement. Frank Eggert, MATERNA GmbH -Best Management Pratice A great set of books just got better! The updated books are indicative of what ITIL stresses - improvement. As a process implementer and ITIL instructor, yes, I know there was content in the previous edition that needed clarification or correction, and other topics I wish had more coverage. Reading and applying ITIL just became clearer. Brink, Solutions3 -Best Management Pratice Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books.This is a great improvement.
Frank Eggert, MATERNA GmbH -Best Management Pratice A great set of books just got better! The updated books are indicative of what ITIL stresses - improvement. As a process implementer and ITIL instructor, yes, I know there was content in the previous edition that needed clarification or correction, and other topics I wish had more coverage. Reading and applying ITIL just became clearer.Brink, Solutions3 -Best Management Pratice 'About this title' may belong to another edition of this title. Book Description TSO, United Kingdom, 2011. Condition: New. 2nd Revised edition.Language: English.
Brand New Book. The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications: ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement.Each of the five publications represents a stage in the ITIL service lifecycle. With each stage influencing and relying upon the others, the lifecycle moves cyclically from service strategy (where the business requirements are set) to the design, transition, operation and continual improvement of IT services. The lifecycle is driven by business needs and requirements and has a continual feedback system built into every stage to ensure that an organizations service management offering continues to provide measurable value to the business. The process-based framework of the service lifecycle can be adopted and adapted by organizations of all types and sizes. Post navigation.